CALYNEVO service
Maintenance and support
Keep your website maintained and know whom to contact when a need arises.
Support can be one-off or ongoing. The quote defines included updates, backups, checks and fixes, along with support arrangements. New features or urgent interventions may require a separate agreement.
Prioritisation, digital strategy, documentation, maintenance and support to keep a website useful and understandable over time.
Scope
What the service can include.
The final scope depends on the project and is confirmed in the quote.
Working framework
Support stays proportionate to the need, with visible priorities and enough documentation to avoid unnecessary dependency.
Issues are prioritised by impact, effort and urgency before new work is added.
Important decisions, access and recurring tasks are explained at the level the team needs.
Updates, backups, checks and improvements can be planned one-off or on a recurring basis.
Continuity
Decisions, priorities and recurring tasks are documented so the project stays understandable over time.
Administration and workflows can be explained to the people who will use them day to day.
Maintenance and focused follow-up can continue after delivery according to the agreed scope.
Related project
DressYourBody
DressYourBody shows a progressive approach to an active website using staging, backups, issue prioritisation, testing and documentation before production.
View case study ↗
FAQ
Common questions.
Is maintenance only for CALYNEVO‑built sites?
Not necessarily. An initial audit is required before taking responsibility for an existing setup.
Do you provide training?
Yes, for the delivered administration and workflows, with documentation matched to the scope.
Is AI sold as a standalone service?
Not currently. It is used as an assistance tool in selected workflows, always with human verification.